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Disc Makers Help Center
Disc and Vinyl Manufacturing
Disc and Vinyl Manufacturing
UPC Questions/Concerns
Which UPC option should I choose?
After entering my UPC number, I get an error saying that the UPC is invalid. What does that mean?
Can I Use The Same UPC Code For Digital And Physical Sales Of My Album?
I Want To Reorder But Don't Need To Reorder The UPC Code. What Do I Do? Am I Being Charged Again?
What Are Your UPC Code Dimensions?
How Can I Add / Place A UPC Bar Code To My Artwork?
See all 9 articles
Disc Manufacturing FAQ
Is there a minimum quantity for replication?
What's the difference between disc replication vs. duplication?
Video specs for User Generated Content - Monetizing Physical Media
I'm attempting to reorder with a different quantity than before but am getting an error...
Why hasn't my order status changed?
Will you insert my discs into the packaging option I selected?
See all 28 articles
Shipping and Handling
How can I change my delivery address?
I'm supposed to receive my order on a certain date but I won't be available. What are my options?
Why does my shipping address only show the city and state with no address listed?
Can I pick up my order?
Where do I locate my tracking number/s?
Can you split/ship my order to more than one location?
See all 16 articles
Blu-ray FAQ
What Is Blu-ray? | Blu Ray Disc Capacity | Blu-ray FAQ
How does Blu-ray work?
What BD duplication systems are available from Disc Makers?
Can Blu-ray discs be region coded?
What advantages does Blu-ray have over DVD?
Are Blu-Ray players compatible with CDs and DVDs?
See all 7 articles
Vinyl Pressing FAQ
Vinyl Production Turn Times
What Audio File Formats Do You Recommend/Accept For Vinyl?
How Much Music Can I Fit On My Record? What Is RPM And Why Is It Important?
Why Do You Need A Time Log? What Are Track Bands?
Can I Supply My Own Lacquers Or Stampers For My Vinyl Order?
How Do I Designate Side A and Side B On My Vinyl Order?
See all 15 articles
Luminate Registration
What is Luminate?
How do I register my UPC Code with Luminate?
Does CD Baby report sales to Luminate (formerly Nielsen SoundScan)?
I am registering with Luminate, but am unsure of my Label or Distribution Company
Does CD Baby report sales to Luminate (formerly Nielsen SoundScan)?
Do I have to register my UPC code with Luminate?
See all 14 articles
Distribution Information
How can I contact the CD Baby Artist Services team?
Will you send some of my CDs to CD Baby?